Terms & Conditions — wb403

Definitions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document and all related policies published by wb403:

Eligibility

Access to and use of the wb403 Platform is subject to the following eligibility requirements. By registering an account, you represent and warrant that you meet all of the following conditions at all times during your membership:

• You are a natural person, at least 21 years of age, and are capable of entering into a legally binding agreement under applicable law.
• You are a resident of Indonesia or are accessing the Platform from a jurisdiction where online betting and casino gaming is not expressly prohibited by applicable local law.
• You are not an employee, director, officer, agent, or contractor of wb403, nor an immediate family member of any such individual, for the purposes of participating in games or promotions.
• You are not accessing the Platform in a jurisdiction that explicitly prohibits online gambling, and you acknowledge that determining the legality of online gambling in your specific jurisdiction is your sole responsibility.
• You have not previously been excluded from the Platform or had an account terminated for breach of these Terms & Conditions.
• You are acting on your own behalf as an individual and are not acting as an agent for, or on behalf of, any third party.
• You are not a politically exposed person (PEP) or subject to any international sanctions that would prohibit your participation in financial transactions with wb403.

Account Registration

To access any real-money product on the Platform, you must register a single personal account. The following rules govern account registration and ongoing account maintenance:

3.1 One Account Per Member

Each Member is permitted to hold exactly one active account on wb403. Opening duplicate, secondary, or multiple accounts — whether under the same identity or a different one — is strictly prohibited. If duplicate accounts are detected, wb403 reserves the right to close all but the oldest account, void any winnings generated across duplicate accounts, and permanently ban the Member from the Platform.

3.2 Accuracy of Registration Information

You must provide accurate, complete, and truthful information when registering your account. This includes your full legal name, date of birth, residential address in Indonesia, contact email address, and any other fields marked as required during the registration process. You are responsible for keeping your registration information current. wb403 will not be liable for any issues arising from outdated or inaccurate account information provided by a Member.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your wb403 login credentials, including your username and password. You must not share your login details with any third party. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately at [email protected]. wb403 will not be liable for any losses resulting from unauthorised account access where the Member failed to maintain adequate credential security.

3.4 Account Closure by Member

Members may request the closure of their account at any time by contacting wb403 customer support. Any remaining real-money balance at the time of closure will be returned to the Member via their registered withdrawal method, provided all KYC requirements have been satisfied and no active investigation is pending on the account.

Identity Verification (KYC)

wb403 is committed to responsible gaming and the prevention of financial crime. All Members are required to complete a Know Your Customer (KYC) verification process before their first withdrawal request is approved. KYC may also be triggered at any time during a Member's account lifecycle at wb403's sole discretion.

4.1 Required Documentation

Standard KYC documentation requirements include, but are not limited to:

• A government-issued photographic identity document (Indonesian National Identity Card / KTP, or a valid passport).
• Proof of residential address in Indonesia, such as a utility bill, bank statement, or official correspondence issued within the past three months.
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of your BCA, BRI, BNI, Mandiri, OVO, DANA, or GoPay account showing your registered name).

4.2 Processing Timeframes

wb403 aims to complete KYC reviews within 24 hours of receiving all required documentation. During periods of high volume, processing may take up to 72 hours. Withdrawal requests will remain on hold until KYC verification is successfully completed. We will notify you by email to your registered address once your verification is approved or if additional documents are required.

4.3 Refusal and Consequences

If a Member declines to provide the required KYC documentation, or if the documents submitted are found to be fraudulent or inconsistent with the registration information on file, wb403 reserves the right to suspend or permanently close the account. Any winnings generated prior to or during an incomplete KYC review may be withheld pending investigation.

Deposits & Withdrawals

5.1 Accepted Payment Methods

wb403 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are denominated exclusively in Indonesian Rupiah (IDR). wb403 does not accept deposits in foreign currencies; no currency conversion service is offered on the Platform.

5.2 Minimum and Maximum Transactions

Minimum deposit amounts vary by payment method, starting from Rp 10.000 for supported e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) and from Rp 25.000 for bank transfer methods (BCA, BRI, BNI, Mandiri). Maximum single-transaction limits and daily limits apply and may vary by account tier and payment method. Current limits are displayed at the cashier page within your account dashboard.

5.3 Deposit Processing

Deposits made via e-wallet are credited to your wb403 balance immediately upon confirmation from the payment provider. Bank transfer deposits are typically credited within 5–30 minutes during banking hours (08:00–21:00 WIB). Deposits made outside standard banking hours may be subject to longer processing times. wb403 does not charge any fee on deposits; however, your bank or e-wallet provider may apply their own service charges independently of wb403.

5.4 Withdrawal Processing

Withdrawal requests are processed by the wb403 cashier team 24 hours a day, seven days a week. Approved withdrawals are typically transferred within 5–60 minutes of approval. The name on the receiving bank account or e-wallet must exactly match the name registered on your wb403 account. Withdrawals to accounts registered in a different name will be rejected. wb403 does not charge withdrawal fees; any charges imposed by your bank or e-wallet provider are your responsibility.

5.5 Source of Funds

By making a deposit, you confirm that the funds you are depositing belong to you and are derived from a legitimate, lawful source. You must not deposit funds that are proceeds of criminal activity or that are subject to any dispute. wb403 reserves the right to request source of funds documentation as part of enhanced due diligence checks and to delay or refuse withdrawals pending the outcome of such checks.

Bonuses & Promotions

6.1 General Bonus Terms

wb403 offers a range of bonuses and promotional offers including welcome deposit bonuses, weekly reload bonuses, cashback programmes, and event-specific promotions. All bonuses are subject to individual promotional terms published at the point of offer, which will specify the eligible games, minimum qualifying deposit, wagering requirement multiplier, maximum bonus amount, and expiry date.

6.2 Wagering Requirements

Unless explicitly stated otherwise in the specific promotional terms, all bonus credits awarded by wb403 are subject to a wagering requirement before they may be converted to withdrawable real-money balance. Wagering requirements are calculated as a multiple of the bonus amount (e.g., a 10x wagering requirement on a Rp 100.000 bonus means Rp 1.000.000 in qualifying bets must be placed before withdrawal is permitted). Contributions from different game categories towards wagering requirements vary and are specified in the applicable promotional terms.

6.3 Bonus Abuse

wb403 operates a zero-tolerance policy for bonus abuse, including but not limited to: placing bets on all outcomes of the same event simultaneously to meet wagering requirements, using multiple accounts to claim the same promotion, or systematically exploiting low house-edge games exclusively to clear wagering requirements. Where bonus abuse is detected, wb403 reserves the right to void the relevant bonus and any winnings derived from it, and to close the Member's account.

6.4 Opt-In and Opt-Out

Certain promotions require explicit opt-in via the Promotions section of your account dashboard before qualifying activity is recorded. Bonus credits not claimed within the specified opt-in window will expire automatically. Members who prefer to play without bonus conditions may opt out of all promotional offers by contacting customer support.

Betting & Gaming Rules

7.1 General Rules

All bets and wagers placed on the wb403 Platform are subject to the product-specific rules published in the relevant section of the Platform (Sportsbook Rules, Casino Game Rules, Togel (Indonesia's traditional numbers lottery) Draw Rules, Virtual Sports Rules). In the event of any conflict between product-specific rules and these Terms & Conditions, the product-specific rules will prevail for matters relating exclusively to that product.

7.2 Bet Confirmation and Integrity

A bet is not confirmed until you receive an explicit on-screen confirmation with a unique bet reference number. wb403 reserves the right to void any bet placed in error, placed after an event has concluded, placed at a clearly erroneous price resulting from a system malfunction, or placed in circumstances that constitute market manipulation or collusion. Void bets are refunded to the Member's balance at the staked amount.

7.3 Sportsbook Markets

Sportsbook markets — including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, Piala AFF, and all other competitions listed on the Platform — are governed by the wb403 Sportsbook Rules document. Mix parlay (multi-leg accumulator) bets, voor bola (Asian handicap) markets, and live in-play wagers are each subject to additional rules as specified therein.

7.4 Casino and Live Casino

Casino games are provided by licensed third-party studios including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Pocket Games Soft. Game outcomes are determined by certified random number generators (RNG) or live dealing by professionally trained dealers. wb403 does not manipulate game outcomes and holds no influence over RNG results. Any technical fault occurring during a game round will be resolved in accordance with the relevant studio's fair-play policy.

Prohibited Conduct

The following activities are strictly prohibited on the wb403 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of balance, and reporting to relevant authorities where legally required:

• Registering more than one account or using another person's identity to create an account.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, scrape data, or interact with the Platform in any non-human manner.
• Colluding with other Members or with casino dealers to gain an unfair advantage.
• Exploiting technical errors, software bugs, or pricing anomalies for financial gain.
• Engaging in match-fixing, spot-fixing, or any form of sports corruption in relation to events listed on the Sportsbook.
• Using the Platform to launder money or to transact funds derived from unlawful activity.
• Engaging in chargebacks, payment fraud, or any attempt to reclaim deposited funds through financial institution disputes in bad faith.
• Harassing, threatening, or abusing wb403 staff or other Members through any communication channel.
• Attempting to hack, reverse-engineer, or disrupt the technical infrastructure of the Platform.

Responsible Gaming

wb403 is committed to promoting responsible gambling and protecting the wellbeing of all Members. We provide a range of tools that Members may activate at any time through their account dashboard or by contacting customer support:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your wb403 account. Reductions take effect immediately; increases require a 24-hour cooling-off period.
• Session Time Limits: Restrict the duration of individual gaming sessions. You will receive an alert and automatic logout when your set limit is reached.
• Loss Limits: Cap the maximum amount you can lose within a specified period before the Platform temporarily restricts further betting activity.
• Cool-Off Period: Take a temporary break from gambling for a period of 24 hours, 7 days, or 30 days. Your account remains open but betting and casino access is suspended for the duration.
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are irreversible for a minimum period of six months and are processed within 24 hours of request.

If you believe that your gambling is becoming a problem, we encourage you to visit our dedicated Responsible Gaming page for further guidance and support resources. You may also contact our support team at [email protected] at any time to discuss your options. Adults only — 21+ to play.

Intellectual Property

All content on the wb403 Platform — including but not limited to the brand name, logo, website design, software, graphics, text, data feeds, betting markets, and promotional materials — is the exclusive intellectual property of wb403 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial entertainment purposes.

You must not copy, reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without prior written consent from wb403. Unauthorised use of wb403 intellectual property may constitute an infringement of copyright, trademark, or other applicable intellectual property law.

Limitation of Liability

To the fullest extent permitted by applicable law, wb403 excludes all liability for:

• Any loss of profits, loss of revenue, loss of data, or any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Platform.
• Losses resulting from internet or network connectivity failures, device malfunctions, or power outages that interrupt a gaming session or prevent a bet from being placed.
• Errors in information published on the Platform that arise from technical faults, data feed interruptions, or third-party provider issues.
• Losses resulting from unauthorised access to your account where wb403 acted in good faith in processing instructions received from your credentials.
• Decisions made by a Member to place bets or engage in gaming activity on the Platform — gambling is inherently a risk-bearing activity and all decisions are made by the Member voluntarily.

In any event, wb403's total aggregate liability to any individual Member for any claim arising under or in connection with these Terms & Conditions shall not exceed the total amount deposited by that Member in the 12-month period immediately preceding the event giving rise to the claim.

Privacy & Data Protection

wb403 collects and processes personal data relating to Members in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with them. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

We do not sell, rent, or share your personal data with unaffiliated third parties for their independent marketing purposes. Data is shared only where necessary to fulfil our obligations to you (e.g., processing payments via BCA, BRI, OVO, DANA) or where required by applicable law or regulatory authority.

Amendments to These Terms

wb403 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, we will notify active Members by email to their registered address and publish the updated terms on this page with a revised effective date. Your continued use of the Platform following the publication of amended terms constitutes your acceptance of those changes.

If you disagree with any amendment to these Terms & Conditions, you must cease use of the Platform and may request account closure in accordance with Clause 3.4. We recommend that you review this page periodically to stay informed of the current terms governing your use of wb403.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable international gaming regulations under which wb403 holds its operating licence. By accepting these terms, you agree that any dispute, claim, or controversy arising out of or in connection with these Terms & Conditions or your use of the Platform shall first be submitted to wb403's internal dispute resolution process.

To initiate a dispute, you must submit a written complaint to [email protected] with the subject line "Formal Dispute" and include your account username, a clear description of the dispute, and any supporting documentation. wb403 will acknowledge your complaint within 48 hours and aim to provide a final resolution within 14 business days.

If a dispute cannot be resolved through our internal process, the matter may be escalated to the independent dispute resolution body designated by our licensing authority. wb403's decision on all betting and gaming outcomes — including the settlement of sportsbook markets and casino game results — is final and binding, subject only to manifest error.

Contact Information

If you have any questions about these Terms & Conditions, wish to request account modifications, or need assistance with any aspect of the wb403 Platform, you may reach our team through the following channel:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (WIB, UTC+7)
• Languages: English and Indonesian

For responsible gaming support, self-exclusion requests, and deposit limit adjustments, please visit our Responsible Gaming page or contact support directly. All account-related requests must be submitted from the email address registered to your wb403 account for security verification purposes.